Refund policy

We want you to be completely satisfied with your purchase.

Because our products are digital downloads, all sales are final. Once a pattern has been purchased and downloaded, it is considered delivered and cannot be returned, exchanged, or refunded.

We encourage you to carefully review the product description and requirements before completing your purchase. If you have any questions, please contact us before placing your order—we're always happy to help.

If you accidentally purchase the same pattern more than once, please contact us within 24 hours of your purchase. After verifying the duplicate order, we will gladly issue a refund for the additional purchase.

If you experience any problems downloading your files or believe there is an issue with the pattern itself, please get in touch with us as soon as possible. Our support team will work quickly to resolve the issue and ensure you receive the product you purchased.

Thank you for your understanding and for supporting our shop. If you have any questions regarding this Refund Policy, please don't hesitate to contact us.

If you'd like, I can also Make the refund policy sound more Shopify/legal, warmer, or more Stripe-compliant.